TS 28.307
Quality of Experience (QoE) Measurement Collection
Integration Reference Point (IRP) –
Requirements
V18.0.0 (PDF)
2024/03 12 p.
V17.0.0
2022/03 12 p.
V16.0.0
2020/06 12 p.
- Rapporteur:
- Mr. Petersen, Robert
Ericsson LM
Content for TS 28.307 Word version: 18.0.0
0 Introduction p. 5
The present document is part of a TS-family covering the 3rd Generation Partnership Project; Technical Specification Group Services and System Aspects; Telecommunication management, as identified below:
TS 28.307:
Management of Quality of Experience (QoE) measurement collection Integration Reference Point (IRP); Requirements
TS 28.308:
Management of Quality of Experience (QoE) measurement collection Integration Reference Point (IRP); Information Service (IS)
TS 28.309:
Management of Quality of Experience (QoE) measurement collection Integration Reference Point (IRP); Solution Set (SS) definitions
One main motivation of mobile network evolution is to improve the user experience why the evaluation at the UE side is vital to network operators, especially when the operators provide some real-time services which require for example high date rate and low latency like streaming services (typically video services).
Quality of Experience (QoE) information collection provides detailed information at session level on a number of UEs.
The operator can initiate logging of QoE information of an end user service. The collected information (specified in TS 26.247) cannot be deduced from performance measurements in the mobile network.
The QoE information is information collected by the end user application in the UE.
The QoE information is collected by the management system (e.g. an Operations System (OS) in TMN terminology) for analysis and/or KPI calculations.
1 Scope p. 6
The present document addresses Integration Reference Point (IRP) requirements for the function Quality of Experience (QoE) measurement collection in UMTS and LTE. The measurements that are collected are DASH (TS 26.247) and MTSI (TS 26.114) measurements.
The function includes collecting QoE information from UEs frequenting a specified area.
2 References p. 6
The following documents contain provisions which, through reference in this text, constitute provisions of the present document.
- References are either specific (identified by date of publication, edition number, version number, etc.) or non-specific.
- For a specific reference, subsequent revisions do not apply.
- For a non-specific reference, the latest version applies. In the case of a reference to a 3GPP document (including a GSM document), a non-specific reference implicitly refers to the latest version of that document in the same Release as the present document.
[1]
TR 21.905: "Vocabulary for 3GPP Specifications".
[2]
TS 26.247: "Transparent end-to-end Packet-switched Streaming Service (PSS); Progressive Download and Dynamic Adaptive Streaming over HTTP (3GP-DASH)".
[3]
TS 28.404: "Telecommunication management; Quality of Experience (QoE) measurement collection; Concepts, use cases and requirements".
[4]
TS 25.331: "Radio Resource Control (RRC); Protocol specification".
[5]
TS 26.114: "IP Multimedia Subsystem (IMS); Multimedia Telephony; Media handling and interaction".
3 Definitions of terms, symbols and abbreviations p. 6
3.1 Terms p. 6
For the purposes of the present document, the terms given in TR 21.905 and the following apply. A term defined in the present document takes precedence over the definition of the same term, if any, in TR 21.905.
3.2 Symbols p. 6
Void.
3.3 Abbreviations p. 6
For the purposes of the present document, the abbreviations given in TR 21.905 and the following apply. An abbreviation defined in the present document takes precedence over the definition of the same abbreviation, if any, in TR 21.905.
NRS
Network Request Session
RECS
RECording Session
UERS
UE Request Session
4 Concepts and background p. 7
The collection of QoE information for a specified end user service/end user service type either from UEs in a specified area. The collected information is transported to a collection centre, where it can be analysed and/or KPIs can be calculated.
A collection can be requested by an operator technician via the management system to the traffic network. As the network do not have any knowledge which UEs have the capability to record the requested data, therefore the UEs will report whether they have this capability or not when a session set up. UEs that has this capability that match the request from the management system will be requested to start recording the requested information when the request constraints are met. The UE will make the recorded data available for management system.
5 Business Level Requirements p. 7
See business level requirements in TS 28.404.
6 Specification level requirements p. 7
6.1 Requirements p. 7
REQ-EUSPC-FUN-1:
The IRPManager shall have a capability to request collection of QoE information per end user service/end user service type for a specified area.
REQ-EUSPC-FUN-2:
The IRPManager shall have a capability to request the collection of QoE information to be stopped before the time for the NRS has expired.
REQ-EUSPC-FUN-3:
The IRPAgent shall have a capability to notify the IRPManager when a collection of QoE information has been stopped before the time for the NRS has expired.
6.2 Actor roles p. 7
Please see respective use case.
6.3 Telecommunication resources p. 7
Please see respective use case.
6.4 Use cases p. 8
6.4.1 Activate collection measurement job for an area in UTRAN p. 8
| Use Case Stage | Evolution/Specification | <<Uses>> Related use |
|---|---|---|
| Goal | To start collecting QoE information for an end user service type in a specified area. | |
| Actors and roles | IRPManager: Request the start of collection of QoE information. | |
| Telecom resources | The RNC and the UE | |
| Assumptions | There are UEs that has the capability to provide the requested information in the specified area. | |
| Pre-conditions | None. | |
| Begins when | The IRPManager requests that a NRS shall be started. | |
| Step 1(M) | An IRPAgent receives the request and forwards it to the appropriate RNC(s). | |
| Step 2 (M) | The RNC starts a NRS for the specified area and start checking for UEs that supports QoE information collection. | |
| Step 3 (M) | For UEs that support QoE information collection, the RNC starts a UERS and forwards the request of collection QoE information to the UE. See ref. TS 25.331. | |
| Step 4 (M) | When the requested end user service is started in the UE, it starts a RECS and records the requested information. | |
| Step 5 (M) | The UE reports the recorded information to a collection centre via the RNC as long as the end user service session is active during the time for the NRS. | |
| Step 6 (M) | When the end user service session ends the UE stops the RECS and reports the collected data to a collection centre via the RNC. | |
| Ends when | When the time for the NRS elapses or when the IRPManager sends a request for de-activation. | |
| Exceptions | ||
| Post-conditions | None. | |
| Traceability | REQ-EUSPC-FUN-1. | |
|
NOTE:
Steps 4, 5 and 6 are repeated in a NRS for every time a session that starts the requested end user service in the UE.
|
||
6.4.2 De-activate collection measurement job in UTRAN p. 8
| Use case stage | Evolution/Specification | <<Uses>> Related use |
|---|---|---|
| Goal | To stop collecting more QoE information for an NRS before the time for the NRS has expired. | |
| Actors and roles | IRPManager: Request to stop the collection of QoE information. | |
| Telecom resources | The RAN node, HSS and the UE | |
| Assumptions | None. | |
| Pre-conditions | A NRS is started. | |
| Begins when | The IRPManager requests that a NRS shall be stopped. | |
| Step 1 (M) | An IRPAgent receives the request and forwards it to the RNC or the HSS. | |
| Step 2 (O) | The HSS transfers the request to the RNC via the SGSN. | |
| Step 3 (M) | The RNC node stops the NRS and informs the UE to not start new RECS. | |
| Step 4 (O) | The RNC node informs HSS, via SGSN, that the NRS is stopped. | |
| Step 5 (O) | The HSS stops the NRS. | |
| Ends when | When the IRP Manager receives the notification that the NRS is stopped. | |
| Exceptions | None. | |
| Post-conditions | None. | |
| Traceability | REQ-EUSPC-FUN-3 and REQ-EUSPC-FUN-4. |
$ Change history p. 9
